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Terms That Govern Your 388wan Account

Before you deposit via JazzCash, Easypaisa, or Raast and head into the lobby, these terms set out what you can expect from us and what we ask of you. Access depends on local law and is available only where permitted in your region.

Account eligibility appliesLocal law governs accessJazzCash, Easypaisa, Raast coveredOne account per personVoid where restricted
388wan Terms That Govern Your 388wan Account
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data — including the mobile wallet details you use for JazzCash, Easypaisa, or Raast transactions — is stored with encryption at rest and in transit. We do not share your personal information with third parties except where required by law or to process a payment you have authorised. You can request a copy of the data we hold on your account by contacting support with your registered credentials. Account deletion requests are processed within the period set out in our privacy policy, after which personal data is removed except where retention is required for legal or financial compliance.

Data Retention

We keep transaction records and account data only as long as needed for legal compliance and dispute resolution. You can ask what we hold at any time.

Cookie Use

Our site uses session and analytics cookies. You can manage cookie preferences through your browser settings; some features may not work if cookies are disabled.

Account Security

Two-factor verification is required at login. If you get an OTP you did not request, contact support immediately and do not share the code with anyone.

Requesting Changes

To update your registered mobile number, email, or payment wallet, submit a request through live chat or email with a valid proof of identity attached.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how your account is being handled, our support team is available through the channels below. Have your registered mobile number ready — it helps us verify your account faster and speeds up any resolution.

Team online

Live Chat

Start a chat session from the 388wan site. Agents can pull up your account details and address terms-related queries directly during the session.

Email Support

Write to our support address for detailed terms questions or formal complaints. We respond to email queries during business hours; keep your account ID in the subject line.

Account Help Centre

The Help Centre covers common terms questions — account limits, payment eligibility, and what happens if a transaction is flagged for review.

Common Questions About These Terms

These are the questions we hear most often when someone reads through the terms for the first time. If yours is not here, contact support directly.

These terms apply to anyone who opens an account on 388wan and uses it to deposit, wager, or withdraw. Access is subject to local law and available only where permitted.

We will notify you before material changes take effect, using the contact details on your account. Continued use after that point means you accept the revised terms.

Breaches — such as account sharing or using another person's JazzCash or Easypaisa wallet — may lead to account suspension while our team investigates and contacts you.

Submit a closure request via live chat or email. Once processed, your personal data is removed in line with our retention policy, except where legal obligations require us to keep records.

You can request a copy of your data, ask for corrections, or request deletion by contacting support with your registered credentials and a valid proof of identity.

Email our support team with your account ID in the subject line. Formal complaints are handled separately from general queries and receive a written response.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.