Reference

How 388wan Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform — and what we do with it.

Account data handled securelyLocal payment data protectedNo data sold to third partiesYou can request your data anytimePakistan-region policy applies

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are the practical side of this policy. Here is what we actually do with your information at each stage of your account lifecycle — from the moment you open an account through to payment verification and eventual account closure.

Payment Data Security

Deposits via JazzCash, Easypaisa and Raast are verified through transaction references only. We never store wallet PINs or full mobile account credentials on our servers.

Cookie and Session Control

Session cookies keep you logged in and remember your account preferences. You can clear these from your browser settings at any time; doing so will require you to log in again.

Data Retention Schedule

Active account data is retained while your account is open. After closure, we keep records for the period required under applicable rules, then delete or anonymise them.

Your Right to Access and Correct

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to retain it.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove data tied to your account — including payment records linked to JazzCash, Easypaisa or Raast — our support team handles these requests directly. Submit your request through any of the channels below with your registered account details so we can verify your identity before acting on the request.

What Data We Collect and Why

388wan Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the information you provide — your name, contact details and account credentials. When you make a deposit through JazzCash, Easypaisa or Raast, we record the transaction reference and amount to verify the payment and credit your account wallet correctly. We also

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collect device identifiers, browser type and session data to keep your account secure and detect unusual activity. We do not store your full JazzCash or Easypaisa PIN or your Raast account password — those stay inside your own wallet app. Cookies and similar tools track your
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session so you stay logged in and so the platform loads your preferences each visit. We retain your account data for as long as your account is active and for a period after closure as required by applicable rules. Data is processed on servers with SSL
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encryption in transit. We do not sell your personal information to advertisers or unrelated third parties. Any third-party service providers we work with — such as payment processors that handle JazzCash and Easypaisa verification — are bound by data-handling agreements that restrict how they use your
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information.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 388wan

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or the help centre with your account details.

No. We only receive a transaction reference and the payment amount from JazzCash and Easypaisa. Your PIN stays inside your wallet app and never passes through our systems.

Yes. Submit a deletion request through live chat or email with your account username. We will action it after identity verification, subject to any retention obligations under applicable rules.

Only payment processors we use for JazzCash, Easypaisa and Raast verification, and our internal team. No data is sold or passed to advertisers or unrelated third parties.

Send a data access request to our support email or use the privacy form in the help centre. Verify your identity with your registered account details and we will respond within the stated window.

This policy applies to accounts registered through 388wan. Access and eligibility depend on local law and are available only where permitted in your region of Pakistan.

Your data is retained for the period required by applicable rules after account closure, then deleted or anonymised. Payment records linked to Raast, JazzCash and Easypaisa are included in this process.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App388wan App Account388wan Login

How 388wan Handles Your Personal Information

How We Protect and Manage Your Account Data

Payment Data Security

Cookie and Session Control

Data Retention Schedule

Your Right to Access and Correct

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on 388wan

01 Does 388wan store my JazzCash or Easypaisa wallet PIN?

02 Can I ask you to delete my account data?

03 Who else sees my personal information?

04 How do I find out what data you hold on me?

05 Does this policy apply to players across Pakistan?

06 What happens to my data when I close my account?

Privacy Policy

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